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How we provide value to NDIS Participants

At Jim’s Laundry Services, we are dedicated to providing high-quality services to participants of the National Disability Insurance Scheme (NDIS). Our goal is to support individuals with disabilities in living fulfilling, independent lives. We offer a wide range of services tailored to meet the unique needs of each participant, ensuring they receive the care and support they deserve.


This year, we are excited to announce that we will be participating in 13 expos across South Australia (SA), Victoria (VIC), New South Wales (NSW), and Western Australia (WA). These events will provide us with even more opportunities to connect with NDIS participants and raise awareness about our services.

Raising Awareness At Expos

Despite the extensive support we offer, we have noticed that many NDIS participants and their families are not aware of our services. This is why participating in expos is a crucial part of our outreach strategy. At these events, we engage directly with NDIS participants, their families, and caregivers. We provide detailed information about our services, answer questions, and offer consultations. However, we often find that many attendees are hearing about us for the first time. This highlights the ongoing need to raise awareness about the resources and support available.

What We’ve Learnt

Since attending expos and chatting with NDIS participants, support workers, social workers & friends & family of NDIS participants, we’ve learnt;

  • Many NDIS participants are unaware of the full range of services and support they are entitled to under the NDIS.
  • There are significant communication barriers between NDIS participants, their families, and service providers, leading to underutilisation of available services.
  • There is a significant gap in recognising and addressing the specific challenges that NDIS participants face in their daily lives.
  • Support coordinators and other stakeholders are often not aware that mobile laundry services like Jim’s Laundry Services are available as a practical support option for NDIS participants.
  • Building trust with NDIS participants and their families is essential, and this can be achieved by consistently providing high-quality, reliable services.
  • Ensuring that mobile laundry services are accessible to all NDIS participants, regardless of location or disability, is a critical need.
  • There is a need for more effective feedback mechanisms to capture the experiences and needs of NDIS participants, ensuring services are continually improved.
  • There is a need for better integration and coordination between mobile laundry services and other support services to provide a more holistic approach to care.

The Importance of Expos

Expos are essential to us, as:

  • They serve as a vital platform for us to connect with the community and showcase the life-changing services we provide.
  • Expos provide a platform to educate participants about the services available to them, including mobile laundry services, thereby increasing awareness and utilisation.
  • Direct interaction at expos facilitates better communication, allowing participants and their families to ask questions and receive immediate, clear answers.
  • Expos offer a space to listen to participants’ experiences firsthand, which helps Jim’s Laundry Services understand and address their unique needs more effectively.
  • Expos are an opportunity to network with support coordinators and inform them about the benefits and availability of mobile laundry services, ensuring they can guide participants accordingly.
  • Personal interaction at expos helps build trust and rapport with participants and their families.

Our Solution

Our commitment to empowering NDIS participants remains steadfast. We are continuously working on expanding our outreach efforts and enhancing our services based on the feedback we receive. We encourage all NDIS participants and their families to visit us at our upcoming expos. Come learn more about how we can support you in living your best life. Together, we can make a difference. If you would like to reach out to us, please visit our site & enquire today!

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