Services We Provide
Our Service Guarantee
Jim’s Laundry Services are committed to provide high-quality, transparent and timely laundry services to all of its clients. We specialise in providing services that meet your particular needs. Let us take care of your laundry needs while you focus on what matters most to you!
Transparent Pricing
We are committed to provide transparent quotes. We appreciate honest customer service experience. Hence, we are committed to:
- Provide a Free Quote
- Provide detailed invoices
- Offer personalised quotes
- Clearly communicate any additional fees
- List all our Services on our website
- List our base prices on our website
- Continuously update price list to remain affordable & competitive
Client Satisfaction
We are committed to ensure our clients are 100% satisfied with our services. We are proud to represent the Jim’s Group with the services we provide. Hence, we are committed:
- Provide Jim’s Work Guarantee
- Provide a wide range of laundry services
- Proactively respond to feedback
- Continually develop ways to better our services
Ease of Booking
We are committed to simplify the process of booking in a service. We are honoured to provide an ease of booking by:
- Providing an Online Booking Forum option
- Providing an Over The Phone booking option
- Providing a Contact Forum to request a booking
- Getting in contact with you as soon as you book a FREE Quote
Timely Service
We are committed to provide timely services. We appreciate that our clients are busy & require our services to ease their schedule, hence we are proud to offer our efficient services. We are committed to:
- Return your
- Provide prompt pickup & delivery of laundry
- Efficient processing of orders
- Clear communication about service timelines
- Use of optimised laundry service systems & techniques
Quality Service
We are committed to provide excellent services. We appreciate that our clients expect their laundry to be to fresh & clean. Hence, we are committed to:
- Provide a Jim’s Work Guarantee
- Use high quality laundry products
- Train our laundry experts
- Communicate with clients about expectations
Personalised Quote
We are committed to provide personalised services. We cherish that each of our clients have different needs & expectations. Hence, we are committed to:
- Offer FREE Quotes
- Clearly communicate standards
- Consider your budget & offer a cost-effective solution where possible
Environmental Awareness
We are committed to do our part & use environmentally friendly products. Our proud partner, Dominant, produce the best quality products in consideration of our planet. Hence, our products are:
- Eco-friendly
- Biodegradable
- Reusable
